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Department of ENT
At the ENT Department of Relieef Hospitals, our specialists are dedicated to providing comprehensive care for conditions related to the ear, nose, and throat. We offer a wide range of services, including the diagnosis and treatment of common issues such as sinusitis, hearing loss due to trauma, aging, or middle ear infections. Our team also manages voice and swallowing disorders, sleep apnea, nasal bleeding, throat infections, and performs head and neck surgeries with expert precision and care.
Frequently Asked Question
When should I visit the ENT department?
If you suffer from any ear, nose, or throat issues, you want to think about going to the ENT department. Common indications that may necessitate a visit include chronic earaches or hearing loss, chronic sinusitis or recurring sinus infections, persistent sore throat or trouble swallowing, voice changes or hoarseness, dizziness or balance issues.
How should I get ready for a visit to the ENT department?
List your symptoms, noting when they first appeared and any circumstances that make them worse or better. Write down any drugs you are presently taking as well as any ear, nose, or throat-related procedures or treatments you have had in the past. Bring any pertinent test results or medical documents, if any.
If hearing aids are prescribed to me, how should I care for them?
If hearing aids are given to you, our audiologists will instruct you on how to maintain and properly care for them. This can involve performing routine maintenance, changing the batteries, and handling the equipment properly to ensure peak performance.
In the ENT Department, can kids be seen?
Absolutely, yes! All ages of patients, including children, can receive diagnosis and treatment from our ENT specialists. In our department, paediatric ENT problems such recurring ear infections and tonsil/adenoid difficulties are frequently treated
What can I anticipate from my initial visit to the ENT Department?
The ENT expert will thoroughly evaluate your medical history on your initial visit and conduct a physical examination. To evaluate your condition, they might also employ a number of equipment like otoscopes and endoscopes. The professional will discuss a diagnosis and provide suitable treatment options based on the findings.
Meet Our Expert Team
Technology & Equipments
Diagnostic Equipment
- Otoscope: For examining the ear canal and eardrum.
- Nasal Endoscope: A thin, flexible tube with a camera to view inside the nose and sinuses.
- Laryngoscope: Used to examine the voice box (larynx) and throat.
Surgical Instruments & Equipment
- Microsurgical Instruments: Used for delicate ear surgeries under a microscope.
- ENT Operating Microscope: Provides magnified view during precision ear surgeries.
- Endoscopic Sinus Surgery Tools: Specialized tools for minimally invasive nasal and sinus surgery.
Advanced Technology
- CT Scan: For detailed imaging of sinuses, inner ear, and head-neck tumors.
- Navigation-Assisted Sinus Surgery Systems: Computer-guided systems for accurate and safe sinus surgery.
- Laser Technology: Used in treating throat lesions or snoring.
Insurance & Financial Information
Is Relieef Hospital empanelled with my health insurance provider?
Cashless Care Made Simple at Relieef Hospital Relieef Hospital is empanelled with a wide network of insurance providers and TPAs to offer seamless cashless treatment options. To check if your insurer is on our panel, simply refer to the Relieef Hospital Insurance List or connect with our Insurance Helpdesk for quick assistance and confirmation.
What is the pre-authorisation process for cashless treatment at Relieef Hospital?
Pre-authorisation is the approval required from your insurer before you can avail of cashless treatment. At Relieef Hospital, the process is as follows:
- Inform the Hospital:
Please share your insurance details with the Insurance Desk—before admission for planned procedures, or within 24 hours in case of emergencies. This helps us ensure faster processing and a hassle-free experience. - Submit Documents:
Please provide a valid ID proof, your insurance policy details, and a duly filled pre-authorisation request form signed by your treating doctor. - Insurer Coordination:
The hospital submits your documents to the insurer or Third-Party Administrator (TPA), who reviews your coverage and may seek additional information if required. - Approval or Rejection:
Based on your policy terms, the insurer or TPA will either approve or decline the request. If approved, your treatment proceeds on a cashless basis. In case of denial, you may continue treatment and apply for reimbursement later.
What queries can my insurance provider or TPA raise during pre-authorisation?
Your insurer may ask for additional medical reports for verification, any clarifications on pre-existing conditions, detailed treatment plans for cost assessment and the policy validity confirmation.
What happens if my insurance claim is denied?
If your insurance claim is rejected, you will need to pay the bill out of pocket and later file for reimbursement. Relieef Hospital is not liable for any claim rejection by the insurance company or TPA.
Are there exclusions related to pre-authorisation?
Yes, your pre-authorisation may be denied if:
- The treatment is not medically necessary.
- The requested procedure is not covered under your policy.
- Incorrect or incomplete documentation is submitted.
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